
Repairs
With over 25 years of experience in the audio-visual field, KI Sound & Light is your trusted partner for all servicing needs.
We prioritize keeping our team well-informed about the latest products and technologies, guaranteeing that our clients enjoy the highest level of service. Our skilled technicians are experienced in servicing a wide range of equipment, including audio, lighting, and video systems.
You can have complete confidence that your equipment is in capable hands. We take safety very seriously; our technicians meticulously follow safety protocols to ensure a secure work environment while minimizing disruption at your venue. From small tasks to large projects, there’s no job too complex or too simple for us. Reach out to our knowledgeable team today, and let us show you how we can meet your servicing needs with excellence.

Inspection
Our dedicated in-house team is here to provide in-service inspections (PAT testing) for your portable appliances, prioritising your safety and peace of mind every step of the way.

Genuine Parts
As authorised partners of leading brands, we have direct access to genuine parts, ensuring your repair is completed with unmatched professionalism and top-tier quality.

Relationships with suppliers
In the rare event that our technicians need to reach out to manufacturers to complete your repair, our strong direct relationships with them ensure your repair is completed quickly and efficiently.

Dedicated Repairs Process
From the moment you request a repair to the moment it’s completed, our dedicated customer service team will keep you updated every step of the way. We focus on delivering the most cost-effective solutions to ensure your equipment is back in action without breaking the bank. By providing us with as much information as you can, this could help us speed along your repair. We can contact the suppliers for parts to be fast tracked ahead of time.

Genuine Part Assurance
With access to genuine parts from all major suppliers, you can trust our professional repairs technicians to handle your repairs efficiently and with precision. We prioritise quick turnaround times so you can get back to what you do best. Lead times for parts can differ, depending on the depth of repair. However, in most cases, parts can be delivered the next working day. This allows our repair technicians to dedicate their time to carry out and complete repairs as quickly as possible.

Integrity & Honesty
Our skilled technicians are dedicated to restoring your equipment to optimal working condition. However, in rare cases where the equipment is deemed beyond repair, we promise complete transparency. Our team will provide you with a detailed report outlining the work performed and the reasons behind this conclusion. Additionally, our professional customer service team is ready to assist you by recommending suitable alternative products to meet your needs.
A service you can rely on
Count on us to fulfil your servicing needs with excellence. With our extensive skills and years of experience, we guarantee meticulous attention to detail in every service, resulting in a remarkable final product that exceeds your expectations.